Terms of Service
1. Service Scope:
- The services we provide include but are not limited to the sale of goods on the website, order processing, and customer service support.
2. User Qualifications:
- Users must be 18 years of age or older, or use our services under the supervision of a legal guardian. Minors should use our services under the supervision and guidance of their legal guardians.
3. Registration and Account Security:
- Users are required to provide accurate and truthful personal information when using our services and ensure the security of their accounts and passwords. Users should keep their account and password confidential and not transfer or lend their accounts to others.
4. Orders and Payments:
- Before placing an order, users should carefully check the product information, prices, etc., and submit the order after confirming the accuracy. Placing an order constitutes an agreement to purchase the product.
- Users can choose payment methods including but not limited to online payment, cash on delivery, etc. We guarantee a secure and reliable payment environment but are not responsible for the quality and security of services provided by third-party payment service providers chosen by users.
5. Product Quality and After-sales Service:
- We promise that the goods sold are genuine and provide a quality guarantee for the products.
- Upon receiving the goods, if users find any quality issues with the products or receive incorrect/missing items, they should contact customer service promptly for assistance.
- Depending on the type of product and specific circumstances, we will provide after-sales services such as returns, exchanges, repairs, etc. Please refer to our return and exchange policy for specific terms.
6. User Code of Conduct:
- Users should comply with relevant laws, regulations, and website rules when using our services and should not engage in any illegal, improper, or infringing activities that violate the rights of others.
- Users are prohibited from engaging in any activities that may disrupt the normal operation, security, and stability of the website, including but not limited to malicious attacks, online fraud, and theft of personal information.
7. Intellectual Property Rights:
- We hold the intellectual property rights to all content on the website (including but not limited to text, images, videos, icons, etc.), and unauthorized copying, dissemination, modification, or use is prohibited.
8. Disclaimer:
- We will make every effort to ensure the security, stability, and reliability of our services, but we are not responsible for any losses caused by force majeure factors, third-party actions, or user negligence.
9. Applicable Law and Dispute Resolution:
- These terms of service are governed by the laws of the People's Republic of China. In the event of a dispute related to these terms of service, both parties should seek to resolve it through friendly negotiation. If negotiation fails, either party may file a lawsuit with a court of competent jurisdiction.
10. Terms Update and Effectiveness:
- We reserve the right to update and modify these terms of service at any time according to business development and changes in laws and regulations. Updated terms will be announced on the website and will take effect from the date of publication.